return & repair policy

JEWELRY CARE GUIDELINES 
> to preserve your ash etc. jewelry avoid contact with water & perfumes
> bracelets should be rolled on & off
> store all jewelry with care
 
EXCHANGES
> EXCHANGE OR STORE CREDIT ONLY, within 14 days of receipt
> send original receipt with the item(s) you wish to exchange
> item(s) must be returned to ash etc. in original condition 
> all exchanges will be subject to shipping fees
> contact: exchanges@ashetc.com
 
REPAIRS & ADJUSTMENTS
> please follow our jewelry care guidelines in order to preserve your ash etc. pieces
> tarnished & worn charms cannot be replaced
> we are happy to adjust jewelry to fit our customers specifically, if your piece needs to be adjusted please contact us
> repairs & adjustments will be subject to all shipping fees.
> contact: ash@ashetc.com